Articles
MOBILE BANKING SERVICES ADOPTION: AN EXPLORATORY STUDY

Himani Dahiya and Hamendra Kumar Dangi

Volume 38, Issue 2

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Over the last two decades, there has been a rapid advancement in telecommunication infrastructure, particularly in the field of wireless technology. This has facilitated an immense growth in Mobile commerce (m-commerce), thereby making it an increasingly important part of our daily lives. Moreover, there has been recent evolution in mobile technologies like 3G, 4G and massive upspring in the use of mobile devices (especially smartphones). With this, m-commerce have provided various significant opportunities for telecom companies and mobile service providers to create and offer new value added services such as mobile wallets to their customers. The purpose of this paper is to examine the overall status and the increasing relevance of mobile banking or payment services in India. Further, the objective of this study is to analyze and gain a meaningful insight into the various key drivers and inhibitors that has an impact on consumer’s value perception and thus influences their behavioural intention to adopt and use an innovative technology which is wireless or Mobile banking (m-banking) in this context. For this we have conducted an extensive review of extant literature in context of m-banking adoption with respect to various developed and developing countries by using ‘NVivo 11 Plus’. The findings highlighted that the most commonly applied model by majority of the studies for understanding m-banking adoption is technology acceptance model and its various extensions. Furthermore, it was revealed that the most significant facets or attributes of adoption are compatibility, perceived usefulness, perceived risk, perceived trust and attitude in both developing and developed countries.

THE IDEA OF UNIVERSAL BASIC INCOME IN INDIA: AN ANALYSIS

Virender Kumar and Shivani Kanojia

Volume 38, Issue 2

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The idea of universal basic income (UBI) has been assuming great importance in today’s world because the existing welfare schemes have failed in addressing the problem of poverty effectively. The existing schemes are generally mired in red-tapism, data manipulation, exclusion error, corruption, high leakages and high administrative and implementation costs. The system of UBI overcomes above issues through (i) its feature of being un-conditional and universal, and (ii) through transfer of a guaranteed income directly to the beneficiaries. In this context, the paper concludes that UBI can be a good alternative to all the existing welfare schemes to reduce poverty in India. However, the introduction of UBI currently faces many practical difficulties and hence it should be implemented only in a gradual manner.

DELHI CITIZENS’ HANDBOOK: GOVERNMENT TO CITIZEN SERVICES

Annavajhula J. C. Bose

Volume 38, Issue 2

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The study of citizenship is not only topical but also a large, variegated, everchanging subject. The truth in this regard is that there is no consensus on the idea of citizenship in terms of rights and duties, feelings, status, identities, etc. and for large numbers of people throughout the world the idea of citizenship is still hollow and empty and meaningless, deprived as they are of virtually all of its amenities (Heater, 2002). In this milieu, it is very heartening that the Centre for Civil Society as an NGO involved in bringing about social change through public policy, has taken initiative to bring out this study that gives the reader the empirical flavour about amenities to the Delhi citizens.

CONFIDENCE: THE SURPRISING TRUTH ABOUT HOW MUCH YOU NEED AND HOW TO GET IT

Tomas Chamorro

Volume 38, Issue 2

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From bygone times, people have been postulating that optimism plays an imperative role in the success of a human being. Martin Seligman, the renowned Psychologist and Educator also emphasised on the theory of learned optimism. The fruits of optimistic thinking cannot be certainly denied, when one reads his decades of work on positive psychology. However, there is an existing intriguing yet contradictory theory on Optimism which makes it even more interesting and significant to read Tomas Chamorro work on Confidence and Competence.

GANDHI: AN IMPOSSIBLE POSSIBILITY

Sudhir Chandra

Volume 38, Issue 2

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Gandhi: An impossible possibility elucidates on the last days of Gandhi’s journey into the mortal world and the struggles that he encountered during these days. It explicates on Gandhi’s philosophical inclinations and how that inspired him in shaping the India of his dreams and underwent a gradual change when his end was approaching. It seeks to understand the dilemmas that Gandhi was caught in during his last days, his sorrows, both at a personal level and national level which brought a marked change in his state of mind and his desire to not live any longer.

SPECIAL DIVIDEND ANNOUNCEMENTS BY INDIAN FIRMS

Narain and C. P. Gupta

Volume 38, Issue 2

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The present study attempts to investigate the phenomenon of special dividend announcements made by Indian corporate sector which has not been analysed so far by the researchers. Using the data of BSE listed firms during Jan. 2000 – Mar. 2017, it was found that most of these announcements were made in the month of May in celebration of Jubilees and anniversaries with token amount of dividends. The analyses of these announcements using Event Study methodology with market model revealed that these announcements are predictable and their effects vanishes immediately after the announcement. The shareholders of these firms experienced 4 percent marginal return cumulated around the announcement date. This study supplements the Indian experience to the limited global literature on the issue of special dividend payments.

Book Review: The Future of Indian Economy: Past Reforms and Challenges Ahead

Santosh Kumar

Volume 38, Issue 1

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Indian economy started with economic reforms in 1991 which marked arrival of new era of the Indian economy, which definitely has raised its growth path at higher altitude. It becomes evidently clear if we compare the average GDP growth rate of 6.6 percent per annum for last 25 years (1990-91 – 2014-15) to that of 4.14 percent per annum for the pre-economic reforms 25 years (1964-65 – 1989-90). Such jump in average GDP growth rate of the Indian economy has brought India in quite a formidable position globally as an engine of world GDP growth as well as also a popular destination of global capital. If we look at the data of foreign exchange reserve, which highlights the directional flows of global capital, we find that it has risen from 5.84 billion dollar in 1990-91 to 341.64 billion dollar in 2014-15.i The foreign exchange reserves as percentage of GDP increased from 0.84 percent of GDP in 1990-91 to almost 34 percent of GDP in 2014-15.ii This clearly points out the degree of openness of the Indian economy to the global capital as well as the Indian economy as an important destination for global capital to extract the profits from India. We have also observed the decrease of inflation rate after the economic reforms period except few exceptional years around 2009-10, which points out an important objective achieved by the inflation targeting monetary policy of the RBI. Such transition of the Indian economy to better path of economic performance and economic stability is an outcome of sustained persuasion of economic policies conceptualised under the Washington Consensus.

Book Review: THE TOYOTA WAY TO LEAN LEADERSHIP

Paramjit Kaur

Volume 38, Issue 1

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The book The Toyota way to lean leadership by Jeffery K Liker and Gary L Convis is a piece of comprehensive and exhaustive account of the Toyota as a company and the practice of its successful concept of lean leadership at every level of the management which are responsible to making Toyota one of the most successful car manufacturing companies of all times. It also discusses the reasons for failure the organisation suffered between 2007 to 2011 and the factors which were responsible for it. The book goes in detail about the role of lean leadership in an organisation such a Toyota and the lean leadership in Toyota is discussed in depth which helps us to understand the effort the authors have put to study the company, its processes and systems and also its people to help the readers understand the implications of lean leadership which built world class organisation such as Toyota. It also discusses the five year period where Toyota was going through a crisis and there were lot of issues which pointed at lack of clarity and vision of the top management and the senior leadership in the global markets away from the domestic Japanese market and the lessons that Toyaota learnt from three major issues which impacted its market leadership position.

Book Review: THE EVOLUTION OF PATH DEPENDENCE

Aasheerwad Dwivedi

Volume 38, Issue 1

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The introduction to the idea of path dependence and its relevance in development of historical Social Sciences begins from very common concept of history and historicity in narration. Contemporary research on this idea can be considered as part of broader intellectual movement which can be explained as quest for historical social sciences. One of the best descriptions of path dependence, in artistic sense, can be found in this book which is Paul Klee’s famous painting, Angelus Novus. The painting in which the angel gazes with mouth wide open and wings extended on the heap of the ruins of history has attracted many interesting interpretations. One interpretation by Walter Benjamin sees a strong wind blowing from paradise which prevents the angel from closing its wings. The wind drives the angel away from the past towards the future. This wind can be called progress. This interpretation has brought many comments: The landscape that angel sees, changes continuously. Can the journey of the angel through this landscape be conceptualized as path dependency? In certain sense yes, because there is no way it can escape its connection to the past.

THE INTERVENING EFFECT OF INTERNAL AND EXTERNAL FACTORS ON FINANCIAL PERFORMANCE OF BANKS: A CASE STUDY OF INDIAN PUBLIC SECTOR BANKS

Sanjeev Dhawan and Parvesh Kumar Aspal

Volume 38, Issue 1

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The banks encourage capital formation, promote innovation, monetization and enhance business activities in the economy. Banks also play the role of facilitator of monetary policy. The success of banking sector depends upon the financial performance of the banks. The main objective of the present study is to examine the influence of bank specific (internal) factors and macroeconomic (external) factors on the performance of Public sector banks in India. The bank specific factors include Capital Adequacy, Asset Quality, Management Efficiency, Earning Quality and Liquidity. The macroeconomic factors such as GDP growth rate and average annual inflation rate were taken into consideration for analysis. The financial performance of public sector banks was measured by Return on Assets (ROA) and Return on Equity (ROE) variables. The results of the study reported that the except capital adequacy ratio variable all other bank specific variables (Asset Quality, Management Efficiency, Earning Quality, Liquidity) and macroeconomic variable gross domestic product had significantly influenced the financial performance of public sector banks in India. The implications of the study suggested that instead of optimum capital adequacy ratio maintained by banks, the other variables related with management and governance of banks had significant effect on financial performance of banks.